AssuredSAN – Now with FREE onsite support!

On February 2nd,  we announced a new service program available to all customers purchasing Dot Hill branded AssuredSAN storage arrays through authorized resellers. In addition to the 3 year warranty for every product, customers who register the product at www.dothill.com/registration will now receive a 1 year onsite service agreement. This applies to all products shipped on or after January 1, 2012.

The onsite service provides coverage 8 hours per day Monday through Friday with next day response time. That’s included with registration. For customers with more demanding service expectations, there are also options to upgrade to a 4-hour response time and to 7×24 coverage. Service coverage is available in North America and Europe all tier 1 cities.

Dot Hill has revamped the service program so that a 3 year onsite service agreement is available at very attractive prices. Customers who purchase up front for 3 years will receive annual service for about 7% of the purchase price. That’s just a great value. At the time that customers register, there is an offer available to upgrade service to a full 3 year period so even if you were not aware of the program at the time the product purchase was made, you can easily add it.

Five 9′s of Availability

One of the reasons that we can offer a free year of service is that Dot Hill products are extremely reliable. AssuredSAN 3000 storage arrays have demonstrated Five 9’s of availability. This is the kind of availability you might expect in an expensive enterprise class storage product costing much more, but we make it available in our core product line for entry and midrange data centers.


Contributed by: Jim Jonez, Senior Director of Marketing, Dot Hill Systems

Posted by Welcome! at 11:07 AM Leave a comment

Applying SSD’s to Improve Performance

Adding SSD’s to Your Storage Mix

According to Enterprise Strategy Group research, the top 3 reasons to consider incorporating SSD’s into your storage environment are 1) improved performance 2) higher reliability and 3) reductions in power consumption. This blog will discuss two key instances where the addition of SSD’s to a disk array can improve performance in a VDI environment and while deploying advanced shared file systems.

Addressing the Virtual Desktop Bootstorm with SSD’s
Using SSD’s with HDD’s in virtual desktop environment deployment addresses an annoying and common problem with VDI: the ‘bootstorm.’  The business community all seems, to get going at about the same time by logging onto our desktop and checking email. This can cause frustrating delays just when you are ready to start a productive day. Using SSD’s as a ‘boot’ tier can alleviate the load time for the VDI boot image, allowing for a greater number of supported virtual desktops from a single disk array.

While many variables ultimately impact the number of desktops that can be supported with the storage system, the number and type of each disk drive is certainly worth careful discussion and consideration.  By installing SSD’s and provisioning them for the critical boot activity, performance can be enhanced. 

When working with virtual desktops, the storage plays an important role in overall system performance. If you want to have great, user friendly, virtual desktops, you’ll need storage that enables that to happen. Key areas that directly influence desktop performance include:

  • Host interface protocol and the speed of connection to the storage
  • Advanced data management such as thin provisioning
  • Selection of the RAID level deployed and stripe size
  • System cache size and using SSD’s for read cache
  • Overall system storage capacity and the number of drive spindles
  • Automated tiering usage within the storage system
  • De-duplication or compression of data usage

Fortunately, there are integrators out there who have a wealth of experience in this area and who can help in defining the best solutions for each organization.

Better Performance with Advanced Shared File Systems:
Applications such as StorNext by Quantum, are based on writing, updating, and deleting metadata activity in shared environments. The StorNext file system provides the maximum responsiveness to many simultaneous metadata commands. By housing metadata on a high performance SSD within the RAID, there is further improvement to response time in high Random IOPS environments. A mixed array combining SSD’s and HDD’s in a shared file system environment also has performance benefits in both sequential work flow environments and during file cleanup operations that are entirely metadata IO’s.

Utilization of the SSD’s in advanced file systems is specifically introduced to remove any storage performance concerns associated with metadata traffic. There is no doubt that storage array technology with mixed storage media (SSD & HDD) can yield higher performance for certain operations.Shared file systems like StorNext are often used for Rich Media, data acquisition systems and scientific research. Other environments where this solution performs well are High Performance Computing (HPC), oil & gas, energy research, weather prediction, and Virtual Desktop Infrastructure (VDI). 

Recommended Configurations for Sequential and Random Workloads:
The usage of solid-state drives to store and manage metadata vastly improves system performance, fully leveraging the higher processing power of disk array storage solutions. Based on the need for Random or Sequential performance improvements in a dual controller configuration, you should consider either of the following options to configure the disk array to support mixed SSD/HDD. This example in the diagram below includes two SSD’s with the remaining HDD’s utilizing either RAID 5 or RAID 10.

RAID Configurations

Sourcing Your Ideal Configuration
We’ve discussed several effective solutions to manage some common IT challenges. The next step is finding a reliable system that enables the effective integration of these mixed drives. Conveniently, Dot Hill’s AssuredSAN 3000 Series supports mixed drives in a single chassis. Just talk to a Dot Hill sales representative to find out more.


Contributed by:
Alan Bracken, Sr. Product Manager, Dot Hill Systems

 

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Standards for Ruggedization – What You Should Know

Well, basically traditional thinking has you believing that one standard is for Military applications (810G) and the other is for TELCO (NEBS Level 3) and never the two shall meet.  But with the adoption of Network Centric Operations, virtualized workspaces, and the exponential growth of mobile/portable computing environments, that couldn’t be further from the truth.

Historically, rugged storage solutions in the field looked and acted radically different than their networked datacenter storage solution counterparts and both had drastically different operational tasks. But today we are seeing more government mandates to provide simplified sharing of data not just across agencies but across various compute platforms as well. Cloud storage is one way to enable data sharing.

The resulting effect is also a merger of capabilities and storage platforms that can be utilized for both large data center command and control environments as well as those sub C4ISR systems being forward deployed in the theater. Commonality of spares along with data management tools (including replication and data recovery) is becoming as important as the ability to share the actual data in a network centric environment. Having one storage solution that can meet both requirements is certainly going to be more cost effective and have better ROI for government CIO’s.

This is exactly where the combination NEBS and MIL STD in the AssureSAN™ storage solution can shine.

Most of us in the federal space are familiar with the various components of and certification requirements of MIL STD 810F/G testing for our airborne and mobile deployable applications, but how do NEBS standards compare or compliment?

NEBS testing is similar in purpose, in that its intent is to give the customer confidence that the product’s quality and design meets the requirements of harsher environments with a significant benefit in large data center environments. This is seen in TELCO and can apply to our large imagery/surveillance databases as well. There is no direct translation between NEBS and MIL-STD testing, but there are a few key points that are worth understanding about NEBS Certification under harsh conditions that translate well into our MIL STD language:

NEBS Standards require:

Operating during cooling system failure:

-Extended Temperatures:  -5 to 50C

-Relative Humidity:  5% – 90%

-Flame resistant

 

Operation during earthquake conditions:

-Zone 4: 8.3 on Richter Scale – approximately 5Gs of input energy over a specific frequency and duration profile

 

Operation while exposed to atmospheric contaminants including:

-Mixed flowing gas

-Hygroscopic dust

 

Operation under conditions of electro static discharge:

-7 random points subjected to 15,000 volts of ESD

As a manufacturer, we invest in environmental testing so that our customers can more easily determine a product’s ability to perform during a variety of planned and unplanned events when combined in a total package solution. Most importantly, due diligence on the front-end increases the chance of Prime Contractors passing the entire final Racked Solution on the first go around. No one wants a failed certification and retest because that can cost tens of thousands of dollars, and delay in deployment waiting for the next barge testing slot to open up.

For more information and detailed specification of Dot Hill’s MIL STD 810F/G and NEBS level 3 compliant products, please feel free to contacts us at www.dothill.com/company/contact-us

 


Article contributed by Inese Lanka, Sr. director of Federal Sales, Dot Hill Systems

Inese Lanka, Director of Federal Sales

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Dirt, Dust, Data Center – What is Right about this Picture?

New Solution for Rugged, Mobile Deployments

Plug-and Play Server and Storage System
One of our Dot Hill partners, Jeskell Systems LLC, has done something really remarkable for Federal customers – they have developed a fully integrated server and storage solution which is both mobile and portable. As a Premier IBM Business Solutions partner, they were already selling  the IBM BladeCenter server. They took the next step of combining that with Dot Hill’s highly reliable and hardened AssuredSAN™ 3000 storage system so that they could meet customer needs for a combined rugged server and storage systems . Pretty interesting, right?

This server and storage combination has been designed to meet MIL-STD requirements for air, land, and sea, including size, weight and power requirements. Technology refresh programs can now take advantage of a fully integrated plug-and-play solution, which can help reduce maintenance, reduce upgrade and refresh costs, while still enabling military and aerospace applications to benefit from all of the standard built-in features of a COTS based product offering.

What is Rugged Storage?
Some of the features that allow the AssuredSAN to perform outside the datacenter include a rugged chassis, built-in redundancy, field replaceable parts, and a new filtration bezel which keeps dust and other particles from interfering with the operation. That’s just the high-level – the AssuredSAN design has several other aspects that have made it successful in unmanned and mobile programs.

Live Demos
If you would like to see a demonstration of the solution, visit Jeskell Systems (http://www.jeskell.com/) at one of these upcoming events:

- The Army Intelligence & Security Command (INSCOM) at Ft. Belvoir on November 3rd 
- The Defense Intelligence Agency (DIA) at Bolling AFB on November 7th.

Both these agencies conduct information operations for key military and government decision makers and are continuously looking at advanced technologies to help our warfighters at home and abroad.


 

Article contributed by:

Inese Lanka, Sr. Director of Federal Sales, Dot Hill Systems

Inese Lanka, Sr. Director of Federal Sales

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Storage for VMware! Cutting through the FUD

It’s not always easy to make those “apples-to-apples” comparisons of storage systems, with all the useless jargon, deceptive claims, and vague references to obscure features with dubious value you find on websites, press releases and data sheets.  And when it comes to working with VMware, some storage vendors are happy to cloud the facts even further to lay claim to being the best integrated storage with VMware.  Unfortunately, VMware doesn’t exactly make it easier, with myriad products, tools, features and potential points of integration.  It can be very frustrating to make much sense of it all.

I have spent a fair amount of time examining the VMware features that are associated with underlying storage systems.  I’m no expert and I don’t know these features inside and out, but I thought I would take a moment to categorize these features so that VMware customers seeking complementary storage can quickly cut through the slick messaging to determine what is important, and what is not.  Below, I answer a number of common questions that should be asked when considering storage for VMware.

Many storage vendors claim tight integration with VMware.  What does it mean to be integrated, and how important is it?
Here’s a dirty little secret: the most critical storage related features in vSphere work seamlessly with anyone’s networked storage.  When you consider features such as:
     • vMotion
     • Storage vMotion
     • Storage I/O Control
     • Thin Provisioning
     • Multipathing
     • Storage Distributed Resource Scheduler

… there is no need to seek out the best storage integrator, because they all work the same!

On the other hand, there are a few integration points that allow a storage vendor to provide customization to VMware (thus allowing for claims of “tight integration”).  Some provide more real benefit than others.  Here are the primary integration points:

1) Multipathing.  VMware provides a set of default multipathing drivers that work splendidly for most storage systems.  For storage vendors seeking an opportunity to stand out, custom drivers can be installed.  As of this writing, there are few customized multipathing drivers out there, mostly because the default drivers are sufficient for virtually all applications.

2) VAAI (vStorage API for Array Integration).  The API for storage integration is designed to offload some tasks from the host to the storage system.  The theory is that the storage system would be much more efficient in performing these tasks than the host.  In large scale deployments that are heavily loaded and make frequent use of features such as Storage vMotion (i.e. cloud deployments), this feature will have some value.  Most common deployments will experience little or no benefit from having it.  Storage vendors are just now deploying VAAI integrated solutions.

3) VASA (vStorage API for Storage Awareness).  This API enables supported storage systems to report storage configuration details to vCenter.  This allows underlying storage details (i.e. RAID level) to be associated with Data Stores.  Likely of benefit only to larger deployments where manageability is an issue.  This API is brand new in vSphere 5, so only a few vendors will support this API out of the chute.

4) SRM integration.  For some higher end deployments, this is an integration point that can provide real benefit.  Customers that want to embrace VMware’s strategy of disaster recovery through mirrored storage across multiple sites will certainly need a storage system that has these customizations built in.  VMware has hinted that future versions of vSphere (5.0, maybe) will have host based replication available, thus marginalizing the necessity to have array based replication to utilize SRM.

5) vCenter Management plug-in.  vCenter offers a pluggable architecture, allowing third party vendors to develop management tools that integrate into the vCenter interface.  In most real world implementations, the plug-in is not so much for “management”, as it is for “monitoring” (operators are allowed to view, but not change the storage configuration).

In most cases, these integration points provide the most benefit to large scale deployments, where resources are pushed to their limit, and manageability of many devices is vitally important.

If VMware integration is not necessarily a factor, what should I look out for when selecting storage for a VMware environment?

The number one thing to consider when reviewing storage options in a VMware environment is VMware Certification.  The storage you purchase absolutely must be Certified by VMware as being fully compatible with vSphere.  Otherwise, all you will get from VMware is a busy signal when you want support for your solution.
In addition to peace of mind, the certification process identifies how the storage system connects with vSphere; specifically the default multipathing modules to use and load balancing policy.

You can tell if a storage product is certified with vSphere by examining the Hardware Compatibility List on VMware’s website.  If it’s not there, then it’s not Certified.
Aside from certification, the value that the storage system itself provides should be of paramount concern.  Look for features that demonstrate quality, reliability, availability and performance.

Lastly, the integration points may be considered for targeted deployments.  For example, deployments that will leverage the benefits of SRM, storage array support for SRM is an absolute must.

Having VMware between my storage and my application seems inefficient.  Does VMware slow the storage down?

Intuitively, one would think that having more processing layers in a stack would naturally cause things to slow down.  I have spent a fair amount of time testing the performance of VMware with our storage systems, and compared those results to equivalent tests on stand-alone Operating Systems.  The results indicate that performance is NOT compromised in VMware environments, but with some important caveats.  You will want to review my whitepaper on the subject to get all the details.

Do I need to do anything special with my storage configuration to make sure I’m getting the most from my solution?

Networked storage should always be configured with redundancy and performance in mind (multiple paths to storage, redundant components…).  Aside from that, there are a few VMware specific Best Practices to consider when deploying storage in a vSphere environment.  My whitepaper has the skinny on that.
Where is this whitepaper you keep talking about? I thought you’d never ask:
http://www.dothill.com/resources/white-papers/

If you have more questions, look me up at VMworld next week in Las Vegas.  I will be in booth #221. 

 

 

 


Article Contributed by:  Matt Alsip

Technical Marketing Manager, Dot Hill Systems

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